Android Tablet Point of Sale
If you use an Android POS, you may not be aware of just how much this choice can negatively affect the day to day of your restaurant business.
Android tablets are terrible on security — Even worse than Windows. Androids have over a thousand known security issues that can be exploited by hackers. This opens you up to liability if it's found that your restaurant is responsible for a breach of credit card data. Fines from PCI can be tens of thousands of dollars in some cases.
Android POS systems depend on second-rate hardware — I don't think you're planning on replacing your point of sale hardware before you've seen a significant return on investment. An expensive and time-consuming equipment refresh every couple of years should be expected with an Android POS system because most Android tablets are not built for long-life and durability.
Android apps are not well vetted — Unlike the Apple App Store, Google is not very vigilant about what is allowed into the app store. There is no guarantee that app you downloaded will work at all, and good luck trying to get a refund. It may even be collecting your personal information and using it in a way you're not comfortable with — including your customer's payment information. Do you know if an app you download from the Android Play store are even PCI or EMV compliant?
Screen Issues — Many Android tablets have poor quality screens that are difficult to read at an angle or hard to read in bright lighting conditions. You don't want to have your employees struggling to see the menu when placing tableside orders on the patio or when the windows are letting in natural sunlight.
Many Android-based POS are online-only — This means there is no offline mode and you're entirely dependent on the internet to get anything done. This type of point of sale is basically just a web page. Understand that if you get this type of system, you can't make orders, print receipts, let alone take credit card payments if you lose connection. Your restaurant is down any time the internet has a hiccup.
If you'd like to know more about why iPad is the best POS for busy restaurants, click here.